Event Terms – Miami

Terms & Conditions:

  • Before 15 DEC, 2021Full Refund applies for an Administrative handling fee of $100.
  • From 15 DEC, 2021NON-REFUNDABLE FOR ANY REASONS. The cancellation fee is 100%.
  • Only name change is permitted. (Credit cannot be carried over to Future Sailings)
  • 1st Change in a cabin booking is FREE of charge.
  • 2nd change and onward is subject to a $100 Administrative Fee.

Final Boarding Time PolicyTo facilitate the embarkation process and the processing of your eDocs, and to comply with new government regulations governing departure manifest, all guests are required to complete Online Check-In at least one day prior to sailing and must complete check-in at the cruise terminal and be onboard the ship no later than two (2) hours prior to the departure time noted on their cruise documents or they will not be permitted to sail. Note: guests who have not filled out their Online Check-In must arrive at the port at least three (3) hours prior to sailing. In addition to the cancellation terms, no refunds will be given to individuals who fail to bring the proper travel documents or show up late.

Pregnancy Policy: Norwegian Cruise Line will not accept any Guests who will have entered their 24th week of pregnancy at the time of their travel with Norwegian Cruise Line. We do not represent that travel is safe during any point in the pregnancy of a guest. Advice should be sought from your medical practitioner prior to embarkation. The period specified above represents our minimum requirement. Some countries place limitations on the entry of non-national pregnant women. Check with the relevant embassy or consulate before you travel to confirm any further limitations.

Online Check-In: Guests are requested to complete their Online Check-In form at www.ncl.com/ca/en/oci at least 24 hours prior to the departure date. Guests who have not completed their Online Check-In form at least 24 hours prior to departure date are required to complete the Check-In process at the pier 3 hours prior to departure time noted on their cruise documents.

Shore Excursions: Guests are encouraged to book their Shore Excursions, spa treatments, and specialty dining through Norwegian Cruise Line for the widest selection of tours along with some important added benefits – safe and reliable tour operators, easy pick-up, and drop-off at the pier. For complete tour descriptions and to pre-purchase, please visit www.ncl.com/excursions or call 866.625.1167, Monday – Friday 8 am – 8 pm or Saturday and Sunday 10 am – 6 pm EST.

Ground Transportation: Ground Transportation is available for purchase on Cruise-only reservations; transportation requests for the cruise-only guests will require the guest’s independent air information to be given to the Norwegian Cruise Line and be within the recommended flight arrival and departure times for your cruise. Ground Transportation is subject to a standard cancellation policy. To make arrangements, please contact Norwegian Cruise Line at 877-735-5625 or 305-436-4804 at least 4 days prior to sailing.

Travel Protection: Stars on Board, Inc. and Norwegian Cruise Line highly recommend that every guest purchases his/her own Travel Protection insurance including Medical, Accident, and Trip Cancellation coverage individually online or through a travel agent.


The following requirements are for sailings from a United States port to the Caribbean, Bahamas, Bermuda, Canada/New England, Hawaii, Alaska, Panama Canal, and Mexico.

United States Citizens:

You MUST have one of the following:

A Valid Passport:

We highly recommend guests to sail with their valid US Passport with 6 months validity past their cruise.


Proof of Citizenship (see below) AND Government-issued photo ID

State certified U.S. birth certificate

(Baptismal paper, hospital certificates of birth, Military identification cards, voter registration cards or Social Security cards and Puerto Rico birth certificates issued prior to 7/1/10 are not acceptable.)

Original certificate of U.S. naturalization / Original certificate of U.S. citizenship


  • Minors under the age of 16 will be able to present either an original government-issued, original, or certified copy of his or her birth certificate; a Consular Report of Birth Abroad Issued by DOA or Certificate of Naturalization issued by the United States Citizenship and Immigration Services.

Non-U.S. Citizens:


All Non-U.S. Citizen Guests Must Carry a Valid Passport, (Not Expiring within 6 Months of Return of Your Cruise).

United States Permanent Residents or Alien Resident Card (ARC) Holders

U.S. Alien Residents holding an Alien Resident Card (ARC), also known as a “Green Card” must be in possession of the ARC in order to sail. U.S. Alien Residents who do not have their ARC with them at check-in will be denied boarding. It is recommended that these guests also carry their passports from their country of citizenship if available.

Canadian Legal Residents:

You MUST have the following:

  • Passport from your home country.

– AND –

  • Original copy of your Permanent Resident Card (PR Card), formerly the IMM 1000.

– AND –

  • Multiple entry United States visa (if applicable).

All Other Nationalities:

You MUST have the following:

  • Passport from your home country.

– AND –

  • Multiple entry United States visa (if applicable).

All Other Nationalities passport holders should contact the Embassy (Consular Services) of each country on your cruise or VisaCentral for specific visa requirements, information, forms, and fees for your nationality.

Norwegian Cruise Line strongly recommends all guests obtain a passport for their cruise vacation for the following reasons: If you miss your ship at its scheduled U.S. departure port and need to travel outside the U.S. to meet your ship. You unexpectedly need to depart the ship from a foreign port prior to the end of sailing, a passport would be required to leave or re-enter the U.S. by air.

OFAC Sanctions/Regulations: The United States Department of the Treasury through the Office of Foreign Assets Control (“OFAC”) has issued a series of comprehensive sanctions against various countries, specifically: Crimea, North Korea (Democratic People’s Republic of Korea), Cuba, Sudan, Syria, and Iran.

  • These sanctions limit the ability of cruise lines to conduct business with these countries and their citizens, which includes allowing certain citizens of those countries to sail onboard Norwegian Cruise Line ships.
  • Accordingly, it is Norwegian’s policy that if you are a citizen or resident of one of these sanctioned countries, we will be unable to accept your cruise reservation unless you can satisfy the following conditions:
  • Provide proof of Citizenship in a non-sanctioned country;      or   
  • Provide proof of Residency in a non-sanctioned country AND evidence that you are funding the cruise, including all onboard charges, through a bank associated with a non-sanctioned country.
  • Citizens of the above countries must satisfy all the listed conditions in order to sail onboard a Norwegian Cruise Line ship.

If you need to obtain a passport quickly, please contact VisaCentral at 844-834-5702 and reference account 75006 for discounted VisaCentral service fees. VisaCentral can obtain a passport in as little as 48 hours.

**REMARK**:  It is the guests’ responsibility to secure and obtain the correct travel documents and the required visas, if any, to be able to board this sailing including vaccinations for infectious diseases, if required.

ACKNOWLEDGEMENT, WAIVER & RELEASE: The Guest(s) acknowledge(s) that throughout the duration of the itinerary a reality TV show /series will be filmed focusing on the Entertainers/Performers and Stars. During said filming, there is a possibility that the Guest(s) may be captioned on said reality TV show/series.

As a condition of booking, the Guest(s) release(s) Stars on Board, Inc. Norwegian Cruise Line, their respective parent, subsidiary, affiliated companies, the directors, employees, agents, representation, any and all producers and broadcasters of said reality TV show/series from all claims, actions, grievances and liabilities in connection with the subject reality TV show/series to be filmed on board the sailing.

Stars, prices and programs are subject to change without notice. Stars On Board has the right to substitute or cancel any of the promoted and confirmed stars at any time, due to unforeseen occurrences. Weather conditions may cause some events to be postponed, moved or even cancelled.

ENTERTAINMENT INFORMATION: All the Stars Concerts on board are complimentary; seating is free on a first-come, first-served basis for regular bookings. Guests will receive their Concert Tickets by e-mail according to equitably pre-determined show-time slots 2 weeks before departure. All Suites and Reserved seat occupants will receive their assigned seat tickets also 2 weeks before departure.


(a) The guest acknowledges that STARS ON BOARD, its affiliates and partners are not an insurer of his or her safety during the course of the voyage, and the guest agrees that STARS ON BOARD, its affiliates and partners shall not be liable in any circumstances for any incident or injury arising from events occurring on and outside of the guest areas of the vessel or outside of the vessel itself including but not limited to those events occurring ashore (including shore excursion), on tenders not owned or operated by the carrier, or resulting from equipment not a part of the vessel, or upon docks and/or piers, or involving persons employed by STARS ON BOARD, its affiliates and partners and acting outside the course and the scope of employment.

 (b) Stars On Board, its affiliates and partners disclaim all liability to the guest for damages for emotional distress, mental suffering or psychological injury of any kind not resulting from a physical injury to that guest, nor from that guest having been at risk of actual physical injury, nor intentionally inflicted by the carrier and Stars On Board, its affiliates and partners.

STARS ON BOARD (SOB) TERMS & CONDITIONS: Passengers acknowledge that they have read and accepted the Booking Terms and Conditions when they initiate their booking. SOBC Booking Terms and Conditions are available on our website www.sobc.me under the Tab EVENT TERMS.

In the instance when the price level of the fuel barrel exceeds the applicable rate per barrel and Norwegian Cruise line implements a fuel surcharge, Stars on Board reserves its right to implement a fuel supplement charge that will not exceed USD 11.00 per person, per day and that will be collected from each guest on board.

Any Guest under 18 years of age is considered a minor. Any Guest under the age of 18 must be accompanied in the same or connecting stateroom by a Guest 18 year of age or older at the time of embarkation who expressly agrees to be responsible for the under 18 Guest throughout the cruise. Failure to present such documentation may result in boarding being denied with no refund provided.

ACCESS REQUIREMENTS: To receive appropriate assistance, Norwegian Cruise Line must be notified in writing of any disability or condition that may require advisable special treatment. Guests with wheelchairs, scooters and limited mobility may have difficulty or may not be able to get on and off the ship using tenders and gangways at some ports of call. For more information, please contact Stars On Board office at +1.905.271.1222 or email: info@starsonboard.me